Payments
I have a promo code. Where do I insert it?
Promo codes can be entered during checkout on the right hand side of the page. Insert the promo code under the designated "Promo Code" section in your...
Help! I think I've been incorrectly charged.
If you believe that EventSprout has charged you more than once for your order, don't worry! Just reach out to us via the " Contact Us " form with your...
How do EventSprout fees work?
EventSprout fees and card processing fees are only applicable to events that charge an admission price. With this, we keep them as low as possible for...
Can I get a refund?
Each event organizer sets their own refund policy. We recommend checking your event's website in order to see if they have a refund policy listed. You...